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Nick
Buxton
GTM Practice Lead
Kyn Agency
Nick graduated second in his class from University with an Engineering degree and no prospects. So, he got a job at a local car dealership selling cars, which he was surprisingly (to him) good at. Wanting a bigger challenge, Nick landed his first B2B tech job in 2010 and hasen't looked back. Nick's spent the rest of his career building and leading high-performing revenue teams, driving growth from Seed to Series B and FTSE-listed businesses. Along the way, he's helped companies secure investment, scale their revenue engines, and achieve record-breaking results.
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01 December 2026 14:30 - 15:15
Fireside Chat: The trust deficit - Why buyers don’t believe your sales team and how to earn it back
Your buyers don’t believe your sales team. And the data suggests they have good reason. In a world of overpromising, polished pitches and endless ā€œcustomer-centricā€ claims, buyers are becoming harder to convince and quicker to question what they hear. For CROs, that scepticism has a direct impact on revenue: • Longer sales cycles • Stalled deals • Heavier discounting • Weaker conversion This session explores where sales teams lose trust, why traditional selling tactics can make the problem worse, and what revenue leaders can do to rebuild credibility across the entire customer journey. From proof over promises to transparency over theatre, discover how to make your revenue organisation more believable and turn trust into a genuine competitive advantage. Trust isn’t just a sales skill. It’s a growth strategy.