Mary M. Novak is CRO at Chicago Furniture Bank, a nonprofit founded in 2018-the largest furniture bank in the US providing essential furniture for those leaving poverty and inequitable life situations. With over 20 years of revenue management, business development, strategic planning, marketing and leadership experience, Mary has been successful in developing growth strategies for all revenue channels, securing and retaining relationships. Her experience executing marketing strategies to increase brand awareness and lead generation, managing all sales and business development and P&L performance has contributed to achieving revenue and profit goals in nonprofit, travel, hospitality, tour and cruise, transportation, textile/infection prevention, and finance industries.