Request to partner

Apply for your invite

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Spencer
Dent
Co-Founder
Clozd
Spencer has extensive experience helping companies grow their revenues through global expansion, product line extension, and operational efficiency. He’s a co-founder and co-CEO at Clozd, the leading win-loss services provider. Prior to Clozd, Spencer worked at Qualtrics, where he was instrumental in defining the company’s growth strategy and scaling global sales and marketing operations. Before Qualtrics, Spencer worked at Bain & Company, where he led projects that spanned Bain’s strategy, salesforce effectiveness, go-to-market, customer experience, and performance improvement practices. Spencer holds an MBA from Duke University’s Fuqua School of Business and a bachelor’s degree in finance from Brigham Young University.
Button
11 March 2026 14:45 - 15:15
Turning rich customer feedback into revenue
Revenue performance often looks stable … until it isn’t. In this session, we’ll draw on lessons from Apollo 13 to show how traditional revenue systems too often surface signals, not root causes. CROs will learn how customer feedback adds the missing context behind buyer decisions—and how listening early turns insights into a competitive advantage that drives smarter decisions and sustainable growth.