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Dhouglas
Carvalho
VP, Delivery Lead
Bank of America
Dhouglas is part of the client facing technologies team, deliving value at the intersection of revenue, product management, team level tech delivery, user experience design, and product marketing.
12 March 2024 14:45 - 15:15
Building resilient, agile, teams through shared understanding, psychological safety, and purpose-driven impact
In today’s economic and technological shifts, compounded by significant political and regulatory volatility, teams in global technology are experiencing an overload of information. At work, rapid changes in Change Management policies, global security implementations, and growing technical debt add to an ever-expanding backlog of business-as-usual items—driven by the demand for both innovation and operational stability. This presentation explores the power of three key pillars that drive high-performing, resilient Agile teams: - Shared Understanding – How clarity in roles, frameworks, and expectations prevents misalignment and inefficiencies. - Psychological Safety – Why teams perform best when they feel safe to take risks, challenge ideas, and experiment without fear of failure. - Purpose-Driven Impact – The role of mission-driven work in sustaining engagement, driving innovation, and delivering business value.